PRIVACY POLICY

Last Updated: November 23, 2025

1. Introduction

Awaken Voyager ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information globally when you visit our website or make a purchase, in compliance with the General Data Protection Regulation (GDPR / AVG).

Contact Details:

• Trade Name: Awaken Voyager

• Legal Owners: Samil Alperen Imamoglu & Eda Sekmen

• Registered Address: Zwijsenhof 58, Veghel, The Netherlands

• Emails: alp@awakenvoyager.com / eda@awakenvoyager.com

2. Personal Data We Collect

When you use our website, we collect the following information:

• Order Information: When you buy a product or book a coaching session, we collect your name, billing address, shipping address, email address, and phone number.

• Payment Information: Payment details are processed securely by our payment service providers (e.g., Stripe, PayPal). We do not store your credit card details directly.

• Device Information: We automatically collect certain information about your device, including your IP address, browser type, and time zone setting via cookies used by the Hostinger platform.

3. Purpose of Data Collection

We use your data for the following legal bases:

1. Contractual Necessity: To process your orders, ship products worldwide, schedule coaching sessions, and handle payments.

2. Legal Obligation: To comply with Dutch tax laws (Belastingdienst), which require us to keep records of invoices and transactions.

3. Consent: To send you newsletters or marketing emails (only if you have explicitly subscribed).

4. International Data Transfers (Global Operations)

Awaken Voyager is based in the Netherlands (EEA). However, as we operate globally:

• Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA), such as where our third-party service providers (e.g., Print-on-Demand partners, payment processors) are located.

• We ensure that such transfers are compliant with GDPR regulations to protect your privacy rights.

5. Data Retention (Crucial for Dutch Law)

We do not keep your personal data longer than necessary.

• Tax Records: In accordance with Dutch Tax Law, we are strictly required to keep administrative records (invoices, transaction details) for 7 years.

• General Data: Other personal data will be deleted when you are no longer a customer or upon your request, unless there is a legal reason to keep it.

6. Sharing Your Data

We never sell your data. We only share data with third parties essential to our operations:

• Website Hosting: Hostinger.

• Payment Gateways: To process secure payments.

• Print-on-Demand & Couriers: To print and deliver your products internationally.

7. Your Rights (GDPR / AVG)

Regardless of where you live, we respect your privacy rights. Under GDPR, you have the right to:

• Access the personal data we hold about you.

• Ask for your data to be corrected or deleted (Right to be forgotten), except for data we are legally required to keep for tax purposes.

• Withdraw your consent for marketing emails.

To exercise any of these rights, please contact us at alp@awakenvoyager.com or eda@awakenvoyager.com.

8. Cookies

Our website uses cookies to ensure the website functions properly (functional cookies) and to analyze site traffic. You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

10. Contact

If you have questions about this policy, please contact us via email at eda@awakenvoyager.com or alp@awakenvoyager.com.